Last updated: 19 May 2026
ESHI INTERNATIONAL PTE. LTD. ("ESHI", "we", "us") respects your privacy. This policy explains how we collect, use, and protect personal data when you visit our website or purchase digital products billed by ESHI.
1. Data we collect
- Contact details such as name and email address
- Billing and transaction information required to process payments
- Account and membership information for digital products you purchase
- Technical data such as IP address, browser type, and device information
- Support communications you send to us
2. How we use data
- To provide, bill, and support digital products and memberships
- To process payments and prevent fraud
- To respond to inquiries and customer support requests
- To comply with legal, tax, and accounting obligations
- To improve our services and website security
3. Payment processing
Card payments are processed by licensed payment service providers. We do not store full card numbers on our own systems. Payment providers process data according to their own privacy policies and PCI-DSS requirements.
4. Sharing of data
We may share personal data with:
- Payment processors and banks involved in a transaction
- Technology vendors that help us operate our website and billing systems
- Professional advisers where required by law
- Authorities when legally required
We do not sell personal data.
5. International transfers
As a Singapore company serving customers in Japan and other countries, personal data may be processed in Singapore and in other locations where our service providers operate, subject to appropriate safeguards.
6. Retention
We retain personal data only as long as necessary for the purposes above, including periods required by tax, accounting, and dispute resolution laws.
7. Your rights
Depending on applicable law, you may request access, correction, or deletion of your personal data, or object to certain processing. Contact us at privacy@eshi.asia.
8. Security
We use reasonable administrative, technical, and organizational measures to protect personal data. No online system is completely secure.
9. Contact
ESHI INTERNATIONAL PTE. LTD.
UEN 201017063E
722 Bedok Reservoir Road, #12-5162, Singapore 470722
Email: privacy@eshi.asia